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Delivery Policy

Shipping Policy

Delivery Methods

Partnered Logistics:

SF Express (Hong Kong and Macau Delivery)
International Courier Services (Global Delivery): DHL, FedEx, UPS

Delivery Timeframes and Areas

SF Express (Hong Kong and Macau Delivery)

Delivery Timeframe: 1-2 days
Applicable Areas: Hong Kong Island, Kowloon, New Territories, Outlying Islands, China, Macau, Taiwan

International Courier Services (Global Delivery)

Delivery Timeframe: 3-7 working days (depending on destination and customs clearance)
Applicable Areas: Worldwide (specific countries, please contact customer service to confirm availability)

Shipping Details

Hong Kong and Macau Orders: Orders are dispatched within approximately 1-4 working days after the order date (excluding the day the order is placed), not including weekends or public holidays. Delivery is scheduled from Monday to Friday, 10:00 AM to 6:00 PM. No deliveries are arranged on Saturdays, Sundays, or public holidays.
International Orders: Orders are dispatched within 2-5 working days after order confirmation. Delivery timeframes may vary due to customs processing, international shipping logistics, or remote destinations. Customers are responsible for any applicable customs duties, taxes, or fees.
General Notes: During peak seasons (e.g., festive holidays) or due to unforeseen circumstances such as natural disasters, shipping may be delayed. For international shipments, tracking information will be provided once the order is dispatched. Please contact our customer service team for any inquiries regarding global shipping availability or specific delivery requirements.